Privacy Policy

ElwaveTech is a business registered in the Netherlands, building custom-coded websites and connected business administration.

ElwaveTech is the data controller for personal data processed through this website. Registered address: Generaal Kockstraat 33, 5025 BA Tilburg, The Netherlands. KVK number: 83064532. VAT identification number: NL003771070B64.

For any privacy question, email info@elwavetechai.com.

When you submit the pilot application, you provide your name and email address. Business name and what you would like help with are optional. Please do not include financial records or other sensitive information in this form.

The application also includes a submission identifier and spam-prevention fields. These support enquiry handling; they are not sent to an analytics service. You do not need to accept optional cookies or subscribe to marketing.

This website does not create user accounts, has no login, anduses optional Google measurement only after your consent.

The separate contact form collects your name, a message, your selected service, and an email address or phone number so we can respond. Company name, website, timing and additional service preferences are optional. The enquiry also records its source and selected website direction to help us understand your request, along with spam-prevention fields.

The cookie manager stores category choices, a configuration version, a saved time and an expiry in this browser for up to 180 days. Preferences contain no contact details. Optional Google measurement tools run only after the relevant consent. You can reject or withdraw it. You can change or clear cookie preferences through Cookie settings in the footer. These preferences are separate from your application and are not transmitted with it. Read the cookie policy for storage and withdrawal details.

The Dutch and Polish demos use YouTube’s privacy-enhanced player. The player loads only when you press Play; the preview and language selector do not contact YouTube. Playback connects your browser to YouTube, which receives technical information such as your IP address and browser details. Switching demo language removes the current player. You can also open a demo directly on YouTube. See Google’s Privacy Policy for the provider’s data practices.

Our hosting and form providers may process technical data as part of delivering the website and handling submissions: your IP address, information about the request, browser or device information, and signals used to detect spam and protect against abuse.

• Responding to your inquiry
• Discussing potential services or partnerships
• Providing product or onboarding information you asked for
• Keeping the website and the contact form secure
• Preventing spam and abuse
• Understanding website usage and confirmed enquiries, when you allow analytics

• Taking steps at your request before entering into a possible agreement, where that applies
• Our legitimate interests in responding to business inquiries and securing the website
• Legal obligations, where these apply
• Your consent for optional analytics; you can withdraw it in Cookie settings at any time

• Netlify: website hosting, form processing, spam filtering, and submission handling
• Google Workspace: business email communication
• Google Analytics 4, loaded through Google Tag Manager after analytics consent: website usage and confirmed enquiry counts. Page and event data can include device, browser and network information. We do not send names, email addresses, telephone numbers or message contents as analytics events.

We keep enquiry details and related correspondence for the time needed to respond and manage the business discussion. You can contact us about deletion or the retention of a particular enquiry.

Information may be kept longer where it is needed for an active contractual relationship, to meet a legal obligation, or for the establishment, exercise, or defence of legal claims.

Technical logs are retained according to the provider's operational and security retention settings.

Google Analytics user-level and event-level data is retained for two months. New activity does not reset that period. Aggregated reports may remain available longer. Google Signals, advertising personalization and user-provided data collection are disabled.

• We do not sell personal data.
• We do not use submitted enquiry contents for advertising profiling.
• We do not use automated decision-making that produces legal or similarly significant effects.

Our service providers may process data outside the European Economic Area. Where that happens, the transfer mechanisms and safeguards offered by those providers apply. If you would like to know how a specific provider handles this, contact us and we will point you to their current documentation.

Subject to the conditions in applicable data protection law, you may request:

• Access to your personal data
• Correction of inaccurate data
• Deletion of your data
• Restriction of processing
• Objection to processing
• Data portability, where it applies
• Withdrawal of consent, where processing is based on consent

To exercise any of these, email info@elwavetechai.com. You also have the right to lodge a complaint with the Dutch Data Protection Authority, Autoriteit Persoonsgegevens.

We use reasonable technical and organisational measures to protect personal data. No website or transmission method can be completely secure, so we do not promise absolute security.

Questions about this policy? Email info@elwavetechai.com.